We feature 24 hour / 7 day Customer Support
Clean and Simple
Customer Service ~ we offer 24 hour/7 day customer support to our customers. We provide a personalized shopping service for our customers.
Stability ~ we have been in business and located in the K-W area since 1999.
Communication ~ We will answer your questions in words you'll be comfortable with.
Selection ~ we feature the top brand names at competitive prices.
Reliability ~ we only offer brands, products and solutions that we know will work together and provide you with long term reliability.
Personnel ~ our staff is highly trained and certified.
Experience ~ We have an extensive knowledge of the industry and can make solid recommendations.
Installation ~ our installations are of the highest quality. We believe in doing it right the first time.
Proposals ~ we offer no cost - no obligation design and specification proposals.
Pricing ~ we are competitive with established competitors. Price is one facet of the sale, with quality of product, specification, installation and long term support to be considered as well.
Guarantee ~ we give all our installations a two-year Limited Warranty.
Satisfaction ~ we stand behind everything we sell, install and will support that sale, now and five years from now, to achieve the most important specification: your satisfaction
We are consumers too and we understand about value for the dollar spent. We want to leave our clients feeling as though their investment with us was well worth it. We closely monitor every aspect of consultation, design, cabling, installation, and coordination. Our team of consultants and technicians have decades of experience within the consumer electronics custom installation industry.
Unlike many retailers we don't charge return fees, that’s just not how we do business. We want you to be satisfied with your purchase, and to accomplish that, we will make every effort before the sale is made and after. A/V Design Consultants only installs quality solutions with the brands we know, guided by years of experience, by people you can trust.
We are a locally owned and operated company. We've been located in the K-W area for sixteen years and we take pride in taking excellent care of our customers by standing behind everything we sell. If you're not satisfied - let us know and together we'll find a solution that works for you.
Investing significant amount of money in a residential or commercial product or solution requires trust. Trust that you will receive exactly what you purchased, and if you're dissatisfied with any aspect of your purchase, that we the retailer will take good care of you, now and in the future.
For many reasons, and they all add up to earning your confidence and achieving your satisfaction
A/V Design Consultants was established in 1999 by Kerry Bestward with the primary mission of providing quality audio video products and installations for the Residential, Commercial & Corporate markets.
Kerry has a more than 30 years experience in the audio/video industry. This experience has been quite varied, from consumer audio to sound reinforcement. This knowledge combined with a passion for architecture, design & home renovation makes for the backbone which is A/V Design Consultants.
Since inception we have completed over 400 pre-wires and more than 250 major installations. These systems have ranged from the simple to the complex, and we have thoroughly enjoyed every opportunity to assist our customers.
Our staff consists of both installation and IT experts who are fully qualified and experienced in the audio/video industry. Our staff is well versed with pre-wire & installation and with the programming of the products we sell.
223 Coach Hill Drive
Kitchener, Ontario Canada
Office - (226) 647-6479
Cell - (519) 588-8496